Frequently Asked Questions
1. Individual Leases

An individual lease provides each resident with their own separate lease agreement. That means you are only responsible for your rental installments and bedroom, with a shares responsibility of the common area. If a roommate is late, transfers to a different unit or moves out, you have no financial worries. Your rent will not go up and you will not be held liable for any delinquent amounts owed by your roommate(s).

2. Lease Term and Installments

What is an installment?
The lease agreement reflects the total rent amount for the contracted period which is typically divided into 12 equal installments due August 1 - July 31. These installments do not represent a monthly rent amount and are not prorated.

When are the installments due?
Installments are due on the 1st of every month per the payment schedule outlined in the lease agreement.

How can I make a payment?
We accept checks, money orders, and cashier's checks in our office made payable to the community name. As an alternative payment option, we also accept credit card, debit cards, and payments online for your convenience. We are not able to accept cash.

3. Guarantors

When is a guarantor required?
All residents require a guarantor to complete the guaranty agreement.

What paperwork is required with a guarantor?
The guarantor will need to sign the guaranty agreement and provide proof of income that is greater than three times the rental installment. If the resident is not of legal age to execute a contract, the guarantor will be required to sign both the lease and guaranty agreement.

4. Financial Aid

How does it work with financial aid when living off-campus?
If you live off-campus, the major difference is that the bursar will not charge you for your housing expenses. You will need to pay your housing expenses directly to us/the landlord, as outlined in your lease.

If your financial aid credits exceed your charges, you will receive a refund from the Office of the Bursar to assist you with off-campus living expenses. On the other hand, if your bursar charges exceed the financial aid credits, your family contribution will be used to pay off the Bursar charges and off-campus living expenses.

5. Roommate Matching and Requests

Am I allowed to request a specific unit?
You can list your preferences on your profile card and housing application, and we will do our best to place you in the unit that fits those requests. All requests are served on a first-come, first-served basis and are taken in order based on the date your lease was received.

Can I request specific roommates?
Yes, you can list the roommates you have chosen on your profile card when completing your lease. It is important that all roommates list each other and that are requests are mutual.

Do you have a roommate matching service?
Yes, you will be asked to fill out a personal profile card when completing your lease contract. It will inquire about your study habits, social habits, and hobbies to help us match you with residents who expressed similar preference in your floor plan.
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